Email not working.

[Pigeon4x]

I feel kind of embaressed about asking this. I just know the answer is gonna be some really really basic thing and make me feel stupid, but anyway. I'm making this post for a friend of mine. Anyway, we normally talk over email at night and on weekends. I have a gmail account, and she has the whole outlook thing already on her computer through bellsouth.

Here's the problem though: I can email her, but her emails don't get through to me. Any suggestions?

[Mr. Rogers]

has she recently changed anything on her computer? double check too, to make sure that she is typing in the right email address. or maybe she doesn't have outlook confgured right. that's all i can think of.

[Mr. SmartyPants]

off topic, but i dont recommend outlook express

http://www.mozilla.com

i recommend using thunderbird, although you have to confiure the ports and such at first, there are handy tutorials or some people here can do it ^^

some email servers also... some reason, have the emails delayed... also check that you didn't "block" her or anything, and make sure it's not in the spam folder

[Pigeon4x]

off topic, but i dont recommend outlook express

http://www.mozilla.com

i recommend using thunderbird, although you have to confiure the ports and such at first, there are handy tutorials or some people here can do it ^^

some email servers also... some reason, have the emails delayed... also check that you didn't "block" her or anything, and make sure it's not in the spam folder

I highly doubt she'll be able to change browers. Her family only has one computer and her dad does all the work on it. He wouldn't even let her have a gmail account. I'll suggest it though.

I forgot to mention above. She says it takes "like 30 minutes" to open outlook and sometimes once it opes she has a page cannot be displayed message. The computer is brand new, she only had it for like 2 weeks now, if that helps.

[Mr. SmartyPants]

what email service does she use? I believe outlook express is sorta like "connecting your email with another program" she can probably go to like netscape or internet explorer and go to yahoo or whatever she uses

[Pigeon4x]

what email service does she use? I believe outlook express is sorta like "connecting your email with another program" she can probably go to like netscape or internet explorer and go to yahoo or whatever she uses

All I know is she has outlook express with bellsouth.

[Fsiphskilm]

yes Outlook works with